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Curso 1. Assistência e Prevenção

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Introdução

O curso pretende abordar a questão fundamental relacionada com as técnicas de comunicação institucional e a gestão das relações com os media e com as famílias envolvidas. Serão exploradas as várias razões do desaparecimento e as estratégias de prevenção, proporcionando uma visão completa e integrada das dinâmicas em jogo.

O curso divide-se em duas partes:

1) a primeira parte diz respeito a uma visão geral do fenómeno do desaparecimento e do que é essencial fazer, a quem contactar para comunicar o desaparecimento e ao tipo de instrumentos atualmente em vigor para recolher e organizar as informações disponíveis.

2) outra secção diz respeito à assistência básica necessária à família da pessoa desaparecida desde o momento do seu desaparecimento (relatório) e à comunicação com os meios de comunicação social para não interferir com a investigação. Nestes termos, é também abordada a questão da prevenção, ou seja, em relação a conselhos úteis para alertar as famílias e promover a prevenção do desaparecimento no seio da família.

Em particular, no final do curso, o formando será capaz de exercer a seguinte competência, nomeadamente: “prestar assistência a associações de voluntariado, escolas, instituições, instituições de acolhimento e pós-acolhimento na prevenção e sensibilização para o fenómeno das pessoas desaparecidas”. O curso permitirá especificamente ao formando

  • define métodos e estratégias para fornecer ferramentas cognitivas e de informação para melhorar a resiliência individual e reforçar as redes familiares e comunitárias;
  • Desenvolver instrumentos e estratégias de informação e aconselhamento para prevenir situações críticas, minimizar/reduzir o risco de desaparecimento ou de desaparecimento de um ente querido;
  • sensibilizar os meios de comunicação social para a divulgação de dados e informações destinados a prevenir o fenómeno das pessoas desaparecidas.

Resultados da aprendizagem

Unidade de referência

Assistência e prevenção

Competência

Ser capaz de prestar assistência a associações de voluntariado, escolas, instituições, instituições de assistência e de acolhimento na prevenção e sensibilização para o fenómeno das pessoas desaparecidas

Conhecimentos e competências

Matriz de Competências Unidade 1

Nível EQF/NQF: 5

No final do curso de formação, os alunos estarão aptos a lidar com o complexo fenómeno das pessoas desaparecidas, tanto adultos como crianças, com competência e sensibilidade. Graças a uma formação completa e actualizada, terão um conhecimento das diferentes fontes de informação sobre os desaparecimentos. Serão capazes de consultar e utilizar eficazmente bases de dados, sítios Web e outros recursos para recolher informações cruciais, interpretando e integrando dados de diferentes fontes para obter uma imagem completa e exacta das situações de desaparecimento.

Os alunos adquirem um sólido domínio da comunicação institucional, compreendendo os diferentes elementos necessários para interagir com famílias, instituições, meios de comunicação e pequenos grupos de pessoas consideradas “limítrofes”. Serão capazes de selecionar e sintetizar a informação relevante para a prevenção de desaparecimentos e tomar possíveis acções preventivas.

Através do estudo das diferentes causas de desaparecimento e das suas relações com os contextos familiares, sociais e escolares, os alunos serão capazes de preparar análises detalhadas de situações potencialmente críticas. Serão capazes de oferecer indicações úteis para a prevenção, a compreensão e a abordagem dos factores de risco que podem levar ao desaparecimento de uma pessoa.

Por fim, os estudantes poderão oferecer apoio através da coordenação de acções que possam ajudar na descoberta e prevenção de futuros desaparecimentos. Estarão preparados para enfrentar com profissionalismo e humanidade os complexos desafios relacionados com o fenómeno das pessoas desaparecidas, tornando-se figuras de referência no domínio da investigação e da prevenção.

Duração

Módulo 1: 30 minutos

Módulo 2: 50 minutos

Módulo 3: 3 horas e 30 minutos

Requisitos

Do ponto de vista das competências técnicas, é importante que os alunos já estejam familiarizados com a utilização das tecnologias da informação e da comunicação (TIC). Isto inclui a capacidade de navegar e utilizar recursos em linha, de gerir plataformas de comunicação digital e de utilizar software básico para a produção e gestão de conteúdos multimédia.

Uma predisposição para o trabalho em equipa e boas competências interpessoais são também cruciais. Os estudantes devem ser capazes de colaborar eficazmente com colegas, famílias e profissionais da comunicação social, mantendo uma abordagem empática que respeite as diferentes perspectivas. A capacidade de manter a calma e gerir o stress em situações de emergência é fundamental, uma vez que a natureza do trabalho pode ser emocionalmente exigente.

Além disso, é importante que os estudantes tenham uma sensibilidade especial para as questões de segurança e proteção de pessoas vulneráveis. Devem compreender a importância da privacidade e da confidencialidade da informação, especialmente quando se trata de tratar casos de pessoas desaparecidas. Os estudantes devem possuir uma combinação de competências comunicativas, técnicas e interpessoais para poderem participar efetivamente no módulo. Estas competências prepará-los-ão para enfrentar os desafios complexos relacionados com a comunicação institucional e a gestão das relações com os meios de comunicação social e as famílias das pessoas desaparecidas, bem como para compreender e prevenir as causas do desaparecimento.

Recursos sugeridos para leitura complementar

 

Referências

Cristina Brandi, Psychologists for Peoples - Lazio.

Penelope Italia Association (2009), Suspended Lives, Penelope's Canvases, Activities 20052009.

Boss, P. (1999), Frozen grief. In P. Boss (a cura di), Ambiguous loss: learning to live with unresolved grief, Harvard University Press, Cambridge, Mass. Boss, P. (2002), Ambiguous loss in families of the missing, “The Lancet supplement”, Vol. 360, December.

The Government's Extraordinary Commissioner for Missing Persons (2009), Guidelines to promote the search for missing persons.

The Government's Extraordinary Commissioner for Missing Persons (2010), V Half-Yearly Report, June.

The Government's Extraordinary Commissioner for Missing Persons (2010), VI Half-Yearly Report, December.

James, M., Anderson, J. e Putt, J. (2008), Missing persons in Australia, “Research and public policy report no. 86”, Australian Institute of Criminology, Canberra Kahneman, D. e Tversky, A. (1972), Subjective probability: a judgment of representativeness, “Cognitive Psychology”, Vol. 3, July.

Ministry of the Interior (2010), RiSc Ricerca Scomparsi, presentation sheet of the RiSc system available on http://img.poliziadistato.it/docs/ risc_ricerca_scomparsi.pdf

Migliazza Catalano C. and Tomaciello M. (2009), Seeking Fabrizio. Story of a wait without surrender, Neos Edizioni, Turin.

Websites

www.chilhavisto.rai.it

Conteúdo do curso

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O curso inclui

  • 3 Módulos
  • 4 Tópicos
  • 1 Quiz
  • Certificado de curso
2022-1-IT01-KA220-VET-000087044

Financiado pela União Europeia. Os pontos de vista e opiniões expressos são, contudo, apenas do(s) autor(es) e não reflectem necessariamente os da União Europeia ou da Agência Europeia de Execução relativa à Educação e Cultura (EACEA). Nem a União Europeia nem a EACEA podem ser responsabilizadas por eles.

© 2022 - Projecto LOST2
artesanal & alimentado com by p-consulting.gr

Massimo Pici

SIULP

Massimo Pici is the Provincial General Secretary of SIULP (Italian Unitary Police Workers Union) of Perugia. During his trade union career, Pici has distinguished himself for his commitment to various issues related to the safety and protection of the rights of police workers. He has promoted training initiatives, such as courses for the search for missing persons, and has actively participated in debates on issues of social relevance, such as the proposal to establish a register for imams in Italy. Pici participated in the European project LOST 2, contributing, for the SIULP partner, to the development of the units of competence necessary for this new professional figure, underlining the importance of a European approach to the phenomenon of missing persons and the need to support the families involved.

Chara Stassinopoulou

p-consulting.gr

Chara Stassinopoulou holds a Bachelor’s degree in Management of Cultural Resources from the University of Patras, with further certification in Informatics and Computer Science. She serves as EU Projects Manager at p-consulting.gr, where she coordinates Erasmus+ projects across adult, VET, and school education, with a focus on inclusive, community-driven innovation and education.

Francisco Jiménez Navarro

SOS Desaparecidos (ES)

Francisco Jiménez Navarro is the General Coordinator of sosdesaparecidos and professional emergency medical technician. International aid worker and has participated in two armed conflicts in missions of identification of bodies of missing persons and humanitarian aid.

Barbara Coccetta

OMNIS

Barbara Coccetta, has a long experience in the the design and coordination of VET project (“Leonardo Da Vinci”, “Lifelong Learning Programme”, Erasmus Plus”) . A researcher in the VET context, she has been involved in European project management and coordination for 20 years. She is an European policy expert after a bachelor’s degree at the College of Europe in Bruges (BE) and a professional qualification professional qualification at the “Human Resources Development and EU Social Studies”. She is the reference person behalf of OMNIS Organisation for the technical coordination of the training activities providing her specific skills, her strong experience in this field and the deep knowledge acquired over the years in ECVET and EQAVET frameworks. OMNIS has provided other partner organisations with the support on the application of the over mentioned methodology based on a competence model, which takes also into account the European and national instructions in the field of the competencies framework for the definition and testing of the innovative professional in relation to the Missing People phenomenon.

Sara Sechi

Don Bosco International

Sara Sechi is the Executive Secretary of Don Bosco International – DBI. She holds a master’s degree in Law and an advanced-master in International Public Affairs. She has direct experience in non-formal education, training, intercultural learning, youth participation, inclusive leadership, and EU advocacy. She speaks Italian, English and French.

Nel Broothaerts

Child Focus Belgium

Nel Broothaerts graduated as Master in Pedagogical Sciences at the University of Ghent. In 2002, she was responsible for the development of an educational program for young children in Guatemala. After her return to Belgium, she worked within the education system for children with special needs, where she was responsible for the development of pedagogical tools for teachers. Between 2005 and 2007, Nel worked within the Youth Service as a home counsellor / parenting advisor for families in problematic parenting situations. In May 2007, she joined Child Focus and as project manager was responsible for the policy and development of prevention initiatives around e-safety. In September 2013, she became coordinator of the project team. In October 2017, she became Chief Prevention and Development Officer, responsible for all prevention initiatives, through tools, materials, education or training, and new developments in the Foundation. Since October 2022, she combines this position with the role of Deputy CEO of Child Focus.

Patrícia Cipriano

APCDV – Ass. Portuguese Association of Missing and Vulnerable Children

Patrícia de Sousa Cipriano is a lawyer and Honorary President of the Portuguese Association of Missing and Vulnerable Children (APCDV), with a career of more than 17 years dedicated to defending the rights of missing and vulnerable children. Graduated in Law from the Faculty of Law of the University of Coimbra (pre bologna), with specialization in International Family Law, she currently works as Of Counsel at the prestigious law firm LEGALWORKS – Gomes da Silva & Associados. She is a member of the Lawyers in Europe against Parental Abduction network and is a member of the Advisory Board of the Amber Alert Europe Foundation, contributing with her experience to the strengthening of legal and police cooperation at European level. She was also co-founder of the Portuguese Children’s Association (APCDV), together with Margarida Barroso, the late wife of the former President of the European Commission, José Manuel Durão Barroso. As President of APCDV, she has led several initiatives to raise awareness, research and support families, with emphasis on her intervention in emblematic cases such as the disappearance of Rui Pedro. She also participated in the Netflix documentary on the Madeleine McCann case, reinforcing her commitment to the international visibility of the cause.

Amaya Rodrigo

SOS Desaparecidos

Amaya Rodrigo is the international coordinator of SOS Desaparecidos, a nonprofit organisation that lobbies for the rights of the missing people in Spain, and aims for a European protocol and law reform that grants missing people and their families their lawful rights. SOS also provides first aid and help to the families after their loved one has gone missing, with a team of volunteer professionals, such as lawyers, therapists, criminalists, detectives. The organisation conducts extensive use of conventional and Social Media to spread awareness and to alert about individual cases.

Sarah Abel

EUROMASC

Sarah Abel is a project manager at EUROMASC and NTIM, specializing in Erasmus+ projects and European cooperation initiatives. She holds a BA (2018) and MA (2020) in political science from the University of Oslo, with a research focus on political polarization in the United States. Sarah first joined EUROMASC in 2019, contributing to various European projects through research and desk studies. She later worked as a research assistant at the European University Institute (EUI) in Florence before returning to EUROMASC in 2023 as a project manager. In this role, she is responsible for the design, coordination, and implementation of Erasmus+ projects, fostering strategic international partnerships, managing project activities, and ensuring alignment with EU policies and priorities. Fluent in Norwegian, English, Danish, and Swedish, with working comprehension of Italian, Sarah actively collaborates with international consortia to promote innovation and knowledge exchange within the Erasmus+ framework. She is dedicated to strengthening European cooperation in education, training, and research through high-impact projects.

Georgia Angelopoulou

The Smile of The Child

Georgia Angelopoulou is a psychologist currently working at “The Smile of the Child,” where she coordinates the Help & Support Lines Center. Her work focuses on crisis intervention, psychosocial support, and safeguarding vulnerable children and adults, including direct involvement in missing persons cases. She has extensive experience collaborating with municipalities, state authorities, and ministries in Greece, and regularly participates as a speaker in professional seminars and conferences on child protection and mental health. She is actively involved in the European project “Lost II – Research and Implementation,” which addresses missing children and adults, and she brings a systemic perspective to both prevention and response efforts. Her academic background includes a degree in Psychology from the National and Kapodistrian University of Athens, further training in Rorschach testing, and ongoing specialization in Systemic Psychotherapy. Through her role, Georgia provides not only direct psychological support but also contributes to the development of effective inter-agency response mechanisms. She is passionate about promoting awareness and evidence-based practices in the field of disappearances and mental health crises.

Sandrine Pépit

Missing Children Europe

Sandrine Pépit has a background in family law and psychology. She has considerable expertise in the field of international child protection. After having worked for the Central Authority of Quebec, she joined the Permanent bureau of the Hague Conference on private international law. For more than six years, she has worked for a French public agency where she conducted analyses and research on child protection and alternative care. She is the Director of ISS France, Paré programme (a national programme to combat sexual exploitation of children) and of 116000 Enfants Disparus, where she runs the hotline for missing children in France. In June 2021 she took up he role of Vice President of Missing Children Europe.

Constantino Kounas

ARLAB Basilicata

Constantino Kounas is LOST2 project coordinator on behalf of the lead partner ARLAB Basilicata.

Expert in managing European funding, specialized in vocational education and training, adult education, networking and coordination of transnational partnerships. Graduated in Economics and Business, he has a professional qualification as a business consultant expert in subsidized financing for businesses. He coordinates European projects and has collaborated with public bodies and European institutions for over 20 years.

Susana Nogueira

EfVET European Forum of Technical and Vocational Education and Training

Susana Nogueira is a Policy/Project Officer at EfVET since 2022. She has a degree in Criminal Psychology and an experience of 10 years in the coordination and management of Erasmus+ funded projects focused on an array of sectors, including Social Economy, Defence, Culture and Creative Industries, Inclusion and Technology. Moreover, as Policy Officer, Susana has been deeply involved in the development of documentation and tools aimed to advocate for the innovation and quality of Vocational Education and Training.

Susana also worked as Victims’ Support Technician, assisting victims of crimes (domestic violence and other forms of abuse) by providing them with psychological, social and legal support, and as volunteer psychologist at a local civil protection unit in Lisbon (Portugal), trained to provide psychological first aid and support to victims of accidents and catastrophes.