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Course 1. Assistance and Prevention

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Introduction

The course is designed to address the key issue related to institutional communication techniques and the management of relations with the media and with the families involved. The various reasons for the disappearance and prevention strategies will be explored, providing a complete and integrated view of the dynamics at play.

The course is divided into two parts:

1) the first part concerns an overview of the phenomenon of disappearance and what is essential to do, who to contact to report the disappearance and the type of tools currently in force to collect and organize the available information.

2) another section concerns the basic assistance necessary for the family of the missing person from the moment of his disappearance (report) and communication with the mass media so as not to interfere with the investigation. In these terms, the issue of prevention is also addressed, i.e. in relation to useful advice to alert families and promote the prevention of disappearance within the family.

In particular, at the end of the course, the learner will be able to exercise the following competence, namely: “provide assistance to voluntary associations, schools, institutions, care and after-reception institutions in the prevention and awareness of the phenomenon of missing persons”. The course will specifically allow the learner to:

  • define methods and strategies to provide cognitive and information tools to improve individual resilience, strengthen family and community networks;
  • to develop information and counselling tools and strategies to prevent critical situations, minimise/reduce the risk of disappearance or the disappearance of a loved one;
  • to raise awareness in the media of the dissemination of data and information aimed at preventing the phenomenon of missing persons.

Learning Outcomes

Reference unit

Assistance and prevention

Competence

To be able to provide assistance to voluntary associations, schools, institutions, care and after-care institutions in the prevention and awareness of the phenomenon of missing persons

Knowledge and Skills

Competence Matrix Unit 1

EQF/NQF Level: 5

At the end of the training course, students will be able to deal with the complex phenomenon of missing persons, both adults and children, with competence and sensitivity. Thanks to comprehensive and up-to-date training, they will have a knowledge of the different sources of information regarding disappearances. They will be able to effectively consult and use databases, websites and other resources to collect crucial information, interpreting and integrating data from different sources to obtain a complete and accurate picture of disappearance situations.

Students will acquire a solid mastery of institutional communication, understanding the different elements necessary to interact with families, institutions, the media and small groups of people considered “borderline”. They will be able to select and synthesize relevant information to prevent disappearances and take possible preventive actions.

Through the study of the different causes of disappearance and their connections with family, social and school contexts, students will be able to prepare detailed analyses of potentially critical situations. They will be able to offer useful indications for prevention, understanding and addressing the risk factors that can lead to the disappearance of a person.

Finally, students will be able to offer support by coordinating actions that can help in the discovery and prevention of future disappearances. They will be ready to face the complex challenges related to the phenomenon of missing persons with professionalism and humanity, becoming reference figures in the field of research and prevention.

Duration

Module 1: 30 minutes

Module 2: 50 minutes

Module 3: 3 hours and 30 minutes

Requirements

From the point of view of technical skills, it is important that students are already familiar with the use of information and communication technologies (ICT). This includes the ability to navigate and use online resources, to manage digital communication platforms and to use basic software for the production and management of multimedia content.

A predisposition to teamwork and good interpersonal skills are also crucial. Students must be able to collaborate effectively with colleagues, families, and media professionals, while maintaining an empathetic approach that is respectful of different perspectives. The ability to stay calm and manage stress in emergency situations is critical, as the nature of the job can be emotionally demanding.

In addition, it is important that students have a particular sensitivity towards the issues of safety and protection of vulnerable people. They must understand the importance of privacy and confidentiality of information, especially when it comes to handling missing persons cases. Students must possess a combination of communication, technical and interpersonal skills in order to participate effectively in the module. These skills will prepare them to face the complex challenges related to institutional communication and the management of relations with the media and families of missing persons, as well as to understand and prevent the causes of disappearance.

Suggested resources for further reading

 

References

Cristina Brandi, Psychologists for Peoples - Lazio.

Penelope Italia Association (2009), Suspended Lives, Penelope's Canvases, Activities 20052009.

Boss, P. (1999), Frozen grief. In P. Boss (a cura di), Ambiguous loss: learning to live with unresolved grief, Harvard University Press, Cambridge, Mass. Boss, P. (2002), Ambiguous loss in families of the missing, “The Lancet supplement”, Vol. 360, December.

The Government's Extraordinary Commissioner for Missing Persons (2009), Guidelines to promote the search for missing persons.

The Government's Extraordinary Commissioner for Missing Persons (2010), V Half-Yearly Report, June.

The Government's Extraordinary Commissioner for Missing Persons (2010), VI Half-Yearly Report, December.

James, M., Anderson, J. e Putt, J. (2008), Missing persons in Australia, “Research and public policy report no. 86”, Australian Institute of Criminology, Canberra Kahneman, D. e Tversky, A. (1972), Subjective probability: a judgment of representativeness, “Cognitive Psychology”, Vol. 3, July.

Ministry of the Interior (2010), RiSc Ricerca Scomparsi, presentation sheet of the RiSc system available on http://img.poliziadistato.it/docs/ risc_ricerca_scomparsi.pdf

Migliazza Catalano C. and Tomaciello M. (2009), Seeking Fabrizio. Story of a wait without surrender, Neos Edizioni, Turin.

Websites

www.chilhavisto.rai.it

Course Content

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Course Includes

  • 3 Modules
  • 4 Topics
  • 1 Quiz
  • Course Certificate
2022-1-IT01-KA220-VET-000087044

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.

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Massimo Pici

SIULP

Massimo Pici is the Provincial General Secretary of SIULP (Italian Unitary Police Workers Union) of Perugia. During his trade union career, Pici has distinguished himself for his commitment to various issues related to the safety and protection of the rights of police workers. He has promoted training initiatives, such as courses for the search for missing persons, and has actively participated in debates on issues of social relevance, such as the proposal to establish a register for imams in Italy. Pici participated in the European project LOST 2, contributing, for the SIULP partner, to the development of the units of competence necessary for this new professional figure, underlining the importance of a European approach to the phenomenon of missing persons and the need to support the families involved.

Chara Stassinopoulou

p-consulting.gr

Chara Stassinopoulou holds a Bachelor’s degree in Management of Cultural Resources from the University of Patras, with further certification in Informatics and Computer Science. She serves as EU Projects Manager at p-consulting.gr, where she coordinates Erasmus+ projects across adult, VET, and school education, with a focus on inclusive, community-driven innovation and education.

Francisco Jiménez Navarro

SOS Desaparecidos (ES)

Francisco Jiménez Navarro is the General Coordinator of sosdesaparecidos and professional emergency medical technician. International aid worker and has participated in two armed conflicts in missions of identification of bodies of missing persons and humanitarian aid.

Barbara Coccetta

OMNIS

Barbara Coccetta, has a long experience in the the design and coordination of VET project (“Leonardo Da Vinci”, “Lifelong Learning Programme”, Erasmus Plus”) . A researcher in the VET context, she has been involved in European project management and coordination for 20 years. She is an European policy expert after a bachelor’s degree at the College of Europe in Bruges (BE) and a professional qualification professional qualification at the “Human Resources Development and EU Social Studies”. She is the reference person behalf of OMNIS Organisation for the technical coordination of the training activities providing her specific skills, her strong experience in this field and the deep knowledge acquired over the years in ECVET and EQAVET frameworks. OMNIS has provided other partner organisations with the support on the application of the over mentioned methodology based on a competence model, which takes also into account the European and national instructions in the field of the competencies framework for the definition and testing of the innovative professional in relation to the Missing People phenomenon.

Sara Sechi

Don Bosco International

Sara Sechi is the Executive Secretary of Don Bosco International – DBI. She holds a master’s degree in Law and an advanced-master in International Public Affairs. She has direct experience in non-formal education, training, intercultural learning, youth participation, inclusive leadership, and EU advocacy. She speaks Italian, English and French.

Nel Broothaerts

Child Focus Belgium

Nel Broothaerts graduated as Master in Pedagogical Sciences at the University of Ghent. In 2002, she was responsible for the development of an educational program for young children in Guatemala. After her return to Belgium, she worked within the education system for children with special needs, where she was responsible for the development of pedagogical tools for teachers. Between 2005 and 2007, Nel worked within the Youth Service as a home counsellor / parenting advisor for families in problematic parenting situations. In May 2007, she joined Child Focus and as project manager was responsible for the policy and development of prevention initiatives around e-safety. In September 2013, she became coordinator of the project team. In October 2017, she became Chief Prevention and Development Officer, responsible for all prevention initiatives, through tools, materials, education or training, and new developments in the Foundation. Since October 2022, she combines this position with the role of Deputy CEO of Child Focus.

Patrícia Cipriano

APCDV – Ass. Portuguese Association of Missing and Vulnerable Children

Patrícia de Sousa Cipriano is a lawyer and Honorary President of the Portuguese Association of Missing and Vulnerable Children (APCDV), with a career of more than 17 years dedicated to defending the rights of missing and vulnerable children. Graduated in Law from the Faculty of Law of the University of Coimbra (pre bologna), with specialization in International Family Law, she currently works as Of Counsel at the prestigious law firm LEGALWORKS – Gomes da Silva & Associados. She is a member of the Lawyers in Europe against Parental Abduction network and is a member of the Advisory Board of the Amber Alert Europe Foundation, contributing with her experience to the strengthening of legal and police cooperation at European level. She was also co-founder of the Portuguese Children’s Association (APCDV), together with Margarida Barroso, the late wife of the former President of the European Commission, José Manuel Durão Barroso. As President of APCDV, she has led several initiatives to raise awareness, research and support families, with emphasis on her intervention in emblematic cases such as the disappearance of Rui Pedro. She also participated in the Netflix documentary on the Madeleine McCann case, reinforcing her commitment to the international visibility of the cause.

Amaya Rodrigo

SOS Desaparecidos

Amaya Rodrigo is the international coordinator of SOS Desaparecidos, a nonprofit organisation that lobbies for the rights of the missing people in Spain, and aims for a European protocol and law reform that grants missing people and their families their lawful rights. SOS also provides first aid and help to the families after their loved one has gone missing, with a team of volunteer professionals, such as lawyers, therapists, criminalists, detectives. The organisation conducts extensive use of conventional and Social Media to spread awareness and to alert about individual cases.

Sarah Abel

EUROMASC

Sarah Abel is a project manager at EUROMASC and NTIM, specializing in Erasmus+ projects and European cooperation initiatives. She holds a BA (2018) and MA (2020) in political science from the University of Oslo, with a research focus on political polarization in the United States. Sarah first joined EUROMASC in 2019, contributing to various European projects through research and desk studies. She later worked as a research assistant at the European University Institute (EUI) in Florence before returning to EUROMASC in 2023 as a project manager. In this role, she is responsible for the design, coordination, and implementation of Erasmus+ projects, fostering strategic international partnerships, managing project activities, and ensuring alignment with EU policies and priorities. Fluent in Norwegian, English, Danish, and Swedish, with working comprehension of Italian, Sarah actively collaborates with international consortia to promote innovation and knowledge exchange within the Erasmus+ framework. She is dedicated to strengthening European cooperation in education, training, and research through high-impact projects.

Georgia Angelopoulou

The Smile of The Child

Georgia Angelopoulou is a psychologist currently working at “The Smile of the Child,” where she coordinates the Help & Support Lines Center. Her work focuses on crisis intervention, psychosocial support, and safeguarding vulnerable children and adults, including direct involvement in missing persons cases. She has extensive experience collaborating with municipalities, state authorities, and ministries in Greece, and regularly participates as a speaker in professional seminars and conferences on child protection and mental health. She is actively involved in the European project “Lost II – Research and Implementation,” which addresses missing children and adults, and she brings a systemic perspective to both prevention and response efforts. Her academic background includes a degree in Psychology from the National and Kapodistrian University of Athens, further training in Rorschach testing, and ongoing specialization in Systemic Psychotherapy. Through her role, Georgia provides not only direct psychological support but also contributes to the development of effective inter-agency response mechanisms. She is passionate about promoting awareness and evidence-based practices in the field of disappearances and mental health crises.

Sandrine Pépit

Missing Children Europe

Sandrine Pépit has a background in family law and psychology. She has considerable expertise in the field of international child protection. After having worked for the Central Authority of Quebec, she joined the Permanent bureau of the Hague Conference on private international law. For more than six years, she has worked for a French public agency where she conducted analyses and research on child protection and alternative care. She is the Director of ISS France, Paré programme (a national programme to combat sexual exploitation of children) and of 116000 Enfants Disparus, where she runs the hotline for missing children in France. In June 2021 she took up he role of Vice President of Missing Children Europe.

Constantino Kounas

ARLAB Basilicata

Constantino Kounas is LOST2 project coordinator on behalf of the lead partner ARLAB Basilicata.

Expert in managing European funding, specialized in vocational education and training, adult education, networking and coordination of transnational partnerships. Graduated in Economics and Business, he has a professional qualification as a business consultant expert in subsidized financing for businesses. He coordinates European projects and has collaborated with public bodies and European institutions for over 20 years.

Susana Nogueira

EfVET European Forum of Technical and Vocational Education and Training

Susana Nogueira is a Policy/Project Officer at EfVET since 2022. She has a degree in Criminal Psychology and an experience of 10 years in the coordination and management of Erasmus+ funded projects focused on an array of sectors, including Social Economy, Defence, Culture and Creative Industries, Inclusion and Technology. Moreover, as Policy Officer, Susana has been deeply involved in the development of documentation and tools aimed to advocate for the innovation and quality of Vocational Education and Training.

Susana also worked as Victims’ Support Technician, assisting victims of crimes (domestic violence and other forms of abuse) by providing them with psychological, social and legal support, and as volunteer psychologist at a local civil protection unit in Lisbon (Portugal), trained to provide psychological first aid and support to victims of accidents and catastrophes.