Behind the Search: The Crucial Role of the “Expert in the Research of Missing People and Children” defined by LOST2

Finding a missing person is one of the most challenging and sensitive tasks faced by communities and authorities. It’s a race against time, demanding not only dedication but also a precise and varied set of skills. Recognizing this need, the European Union-funded LOST2 project has undertaken the crucial work of defining the competencies required for the role of the “Expert in the Research of Missing People and Children”. This professional, sometimes also referred to as a “start-up tutor”, plays a vital part in the complex effort to locate missing individuals and even assist in identifying unnamed bodies.
This expert operates within a delicate ecosystem of relationships, connecting with families, lawyers, the police force, civil protection, and the judiciary. Maintaining these relationships with care is evident and considered important for maximizing efforts in the search. Voluntary associations normally carry out a great contribution in this work, often providing significant support to families. While this isn’t yet a formally recognized profession everywhere, the LOST2 project’s analysis across five countries has allowed for the definition of a valuable framework of skills, knowledge, abilities, and virtuous behaviours that are useful for both volunteers and police officers involved in these cases. Academic backgrounds in Law and Psychology, as well as degrees in criminology, investigation sciences, and social assistance, are seen as particularly useful. The expert’s role is primarily focused on supporting families and investigators within legal limits and activating/coordinating specialist professionals.
A particularly essential function for this professional is linked to the investigative work, with a strong focus on the information phase, beginning as soon as they are involved by family members or others who suspect a disappearance. The first hours are often very important for the purpose of finding the person, so this function requires high professionalism. The expert navigates a complex system of relationships, working to make dialogue orderly and effective. A core set of activities involves identifying, collecting, and selecting information related to the disappearance, which often makes it possible to define the “reason” for the disappearance, a fundamental element for initiating and guiding investigations. The professional’s activities remain focused on coordinating specialists, ensuring continuity in following the case, and maintaining relationships within the support system until a result is achieved. Keeping attention on the cases alive until the result is reached is of fundamental importance.
The scope of activities undertaken by this expert is broad and deep. They provide assistance to families, which includes analysing the family context, habits, culture, and relationships. They define communication strategies and collect specific, detailed information on the missing person’s private life and family environment. Supporting the family in their interactions with the police, legal, and judiciary forces is crucial, as is identifying various further and additional elements beyond the “official” ones provided by the family. This helps define further scenarios for conducting research, analyse family dynamics, friendships, and work relationships, and even provide family protection support against scams and criminals. Throughout this, respecting family privacy and acting with the utmost discretion and confidentiality for the minimum necessary time are paramount.
Beyond practical assistance, the expert is able to provide initial psychological support to families. They can identify any critical issues in the psychological state of family members and advance initial hypotheses on mental and relational processes, such as managing the sense of abandonment. Crucially, they evaluate the opportunity or need to activate a professional psychological support path, always respecting privacy and activating support with discretion.
The expert carries out investigations within the framework of the missing person’s personal relationships. This involves scheduling interviews, immediately analysing every aspect of the personal and family life to grasp critical points, and verifying particular conditions like frailty, disability, age, or serious pathologies. They analyse the places and context of the disappearance, and find and analyse, without tampering, smartphones, computers, and other communication devices, as well as social activities, without deleting traces. Identifying the opportunity to use additional survey tools and verify other information sources are part of the process. They also begin other searches and share research support activities with family members, building an initial assessment of the type of disappearance (voluntary, involuntary, forced). All investigative steps require explicit authorization from the family, guaranteeing privacy, and acting with discretion and confidentiality. Keeping images or devices confidential and avoiding tampering or disclosure without authorization is mandatory.
A key competency is the ability to carry out a comprehensive analysis of all relevant and available data related to the disappearance. Based on information emerging from the initial phase and during the research process, the expert analyzes all constituent elements of the disappearance. They aggregate the internal and external flow of information from different contexts (environments, interests, relationships, personal identity) and summarize the information, updating hypotheses and research strategies. Ensuring the continuous updating of new information and traces is vital, based on the assumption that all information is **crucial** for correct management of research interventions. Acting within professional boundaries is required.
Managing relationships with law enforcement and judicial authorities is another core function. The expert properly manages these institutional relationships, aiming to enrich information and deepen specific aspects concerning the disappearance and the search phase. They provide authorities with data and information useful for research and help maintain attention on the investigation. This requires careful listening and providing summaries of collected information. They also collect and aggregate useful information from the reports and forms used by institutions, identifying relevant information, synthesizing details on the missing person’s history and lifestyle, identifying contacts, and identifying further fields of investigation. Collecting and examining all available documentation transparently with institutions is important.
The expert is able to assign a classification to the disappearance, with particular care in the case of missing minors. Using national and European classification standards and considering the perceived risk level, they organize and classify collected data and use the standards to assign or contribute to assigning a specific classification. This involves accurate analysis, especially for children, and correlating collected information with classification standards.
Planning and managing the activities connected with the research and finding the person is also within the expert’s capabilities. They analyse necessary interventions based on the case type and evaluate required resources. They analyse information in relation to places to direct search steps and identify additional professional resources for specialist support based on ongoing risk analysis. Assigning tasks, times, and methods to collaborators, following and checking task execution and result quality, communicating and working in groups, and interacting/coordinating with other institutions and people are all part of this. Explaining information to collaborators and sharing methodology is key, as is maintaining a flow of information with the police force.
Defining the strategy of research often involves the use of modern technological tools. The expert can structure or propose a research path on the territory, manage relationships with institutions and research groups, and identify and use the most suitable technological systems (drones, GPS, smartphones, laptops). Publishing alerts, photos, and information on the disappearance in media and social networks is included, as is using artificial intelligence platforms to compare photos (particularly of minors and children) with images found online. Ensuring efficiency in the research phase, managing alerts, and balancing the cost/benefit ratio are considerations.
Carrying out field surveys is another competency. The expert can analyse frequently visited areas using the right techniques, identify useful details for finding the person, propose or activate the intervention of professionals or specialist groups, and collect reports and information in a structured way for risk assessment. Acting in compliance with rules and research results, and preserving collected evidence is crucial.
The role extends to providing assistance to families based on the results of the search, whether it’s concluding the search period, finding a deceased person, or when the case is unresolved. They define methods for providing long-term care, recognize when more professional help is needed, assess specialist support needs, activate the system of services for people in difficulty, and gather useful information for a possible psychological autopsy. Acting in compliance with their role, association/institution procedures, and psychological analysis protocols is essential. The expert also collaborates in the identification of unnamed bodies by collecting information from official and unofficial sources, analyzing medical and forensic autopsy reports, querying national, European, and international databases, accessing information from media and news agencies, and maintaining relationships with potential victim relationship systems. Maintaining objectivity in examining information and adopting a systemic approach to analysis is required.
Finally, a critical on-site skill is providing first aid at the moment of finding a missing person. This includes an initial analysis of the physical and medical condition, administering immediate first aid to stabilize the person, communicating with emergency services, performing basic life support techniques like CPR and rescue breathing if needed, providing care for wounds, checking and clearing airways, monitoring pulse and blood circulation, placing the person in safety and stability, and stabilizing suspected fractures. Acting with utmost attention, offering comfort, support, and reassurance, and complying with the cultural, gender, and age differences of the found person are key aspects.
Underpinning these activities is a wealth of required knowledge. This includes understanding sources of information and methods for consulting databases, communication techniques (institutional, interpersonal, group), elements of context analysis, basic psychology, first interpersonal support techniques, investigative techniques, management of findings and electronic devices, privacy legislation, legal and regulatory frameworks (national/international), criteria for disappearance classification, scientific investigation typologies (forensic genetics, medicine, etc.), technological tools (drones, GPS, AI), and first aid principles (anatomy, physiology, CPR, wound care).
Beyond technical abilities, specific behavioural competencies are vital for this role. The expert demonstrates attention to legal aspects and safety. They adopt a total system and global approach in analysing information and throughout the research phases. Effective communication skills, including active listening and an assertive style towards all stakeholders (family, law enforcement, judiciary, collaborators), are essential. Maintaining confidentiality regarding personal relationships and the state of the investigation is crucial. They demonstrate creativity in hypothesizing scenarios but pay attention to objectivity in analysing facts and reality elements to support hypotheses. Leadership in tasks and responsibility in leading searches are important. The ability to differentiate between facts and assumptions about missing people is noted. Finally, cooperating with all subjects of the research team is a key behaviour.
By defining this comprehensive profile, the LOST2 project provides a vital framework for understanding, training, and ultimately improving the complex and urgent work of finding missing persons and supporting those affected.